2-Part Customer Service Training

Key Topics Covered:
  • Pivoting to other products when servicing customers!

  • Handling pushback during conversations!

  • Scheduling appointments with customers!

  • Utilizing The Provisional Conversation™ & P.A.L.!

  • Getting referrals!

  • And so much more!

In this 2-Part Customer Service Training Series, we focus on pivoting to products, navigating challenging conversations with customers, utilizing The Provisional Conversation™ to schedule Life and Health appointments for others, and so much more!



Ann has been featured on two Podcasts.

She shares her tips on keeping production high and team members motivated, especially during these challenging times. Listen below!

A Club Capital Leadership Podcast

The Daily Win, A TodayApp Podcast


Hear about why Agency's choose The Marvis Center


Read About the Insurance Industry's Hottest topics

Coaching & Consulting


The Marvis Center is available to coach you through the process of helping you objectively define where your Agency is right now and help you get it to where you want it to be.

Training Workshops


The Marvis Center Workshop offerings are designed to help further develop the participant's confidence, competence, and motivation.

Accountability Tools


The Marvis Center accountability tools provides Agencies with tools that keeps them focused on daily, weekly, and monthly goals. Our accountability tools have helped Agencies catapult production.